Privacy Policy

1. Who we are

Donatela Women’s Fashion (“we”, “us”, “our”) is the data controller for the personal information you provide when you visit our website or place an order. Our registered office is at [Your UK Business Address]. Company registration number and VAT number: GB000000000.

2. What data we collect

We collect information you provide directly, such as your name, billing and delivery address, email address, phone number and payment details. We also collect technical data (IP address, browser type, device information) and information about how you interact with our website.

3. How we use your data

• To process and deliver your orders.
• To communicate with you about your purchase, account or customer service requests.
• To send marketing emails and offers, where you have consented.
• To improve our website, products and services.
• To comply with legal obligations, such as tax and accounting requirements.

4. Legal basis for processing

We process your personal data where necessary for the performance of a contract (your order), to comply with legal obligations, for our legitimate interests (fraud prevention and service improvement), or with your consent (marketing communications).

5. Sharing your data

We share data only with trusted service providers who help us operate our business, such as payment processors, delivery couriers and email marketing platforms. We do not sell your personal data to third parties.

6. Your rights

Under UK data protection law, you have the right to access, correct, erase, restrict or object to the processing of your personal data. To exercise your rights, contact us at hello@donatela.co.uk.

7. Cookies

We use cookies and similar technologies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it regularly.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please email us at hello@donatela.co.uk or write to us at our registered office address.